Everything about buying K-pop goods from Korea.
Guidelines from our Seoul operations team. For other questions, our support team replies within 3 hours on average.
Proxy Purchase & Payment
2 articlesHow does the proxy purchase service work?
Browse curated links or paste any official Korean shop URL (Weverse, SMTOWN, JYP, YG, Ktown4u, etc.). Our Seoul team checks the price, sends a quote (item + 10% proxy fee, min KRW 3,000 + est. shipping), and purchases same day upon confirmation.
When and how do I pay?
Nothing is charged upon request. After receiving your quote, payment details (Bank Transfer / PromptPay / Wise) appear on your dashboard. Send the slip to start purchasing. Quoted total is locked once payment is confirmed.
Warehousing & Consolidation
2 articlesHow long is the free warehouse storage period?
Up to 30 days of free storage at our Seoul warehouse. Consolidate multiple separate orders into a single international box to save shipping fees.
Do you provide photo inspection (QC)?
Yes. We inspect quantity and options, take high-resolution photos, and upload them to your dashboard for free before shipping.
Shipping & Customs
2 articlesWhich shipping carriers do you use?
We offer Sea Freight via TAEHAN Shipping, as well as air options including K-Packet, EMS Priority, and FedEx Express.
Do I need to pay customs duties?
Customs duties and import taxes may apply depending on destination regulations and are the recipient's responsibility. Please provide accurate recipient details to prevent delays.
Still have questions?
Our global support team is fluent in English, Korean, and Thai. Send us a message and we will reply within 3 hours on average.